At this year's annual Outdoor Lighting Perspectives conference the theme was “Get Connected”. Outdoor Lighting Perspectives is a part of the Outdoor Living Brands family. Mosquito Squad and Archadeck are also a part of that family, offering all kinds of outdoor services for your home. Every year Outdoor Living Brands puts on a team meeting for all franchise members to grant awards for the previous year as well as talk about the next year.
Outdoor Lighting Perspectives of Cincinnati was awarded the award for “Largest increase in sales from 2010-2011”. We were thrilled to find out that we were the largest growing office in the nation for the 2010-2011 season with the market being tough right now we have been trying a lot of new tactics to keep customers happy.
We feel that the reason for our success over the past year was a direct response to the new programs that we have been offering.
A few of these new programs are:
- Our new email program: Allowing customers to receive emails anytime we come to the house explaining what we were there for and new product updates.
- Our simplified registration process for warranty activation through RegisterMyLights.com
- Our new LED fixtures and our LED retrofit products, allow all of our customers to take advantage of the LED products.
As we move into the 2012 season we will continue to move forward with these new programs as well as coming up with new ideas…We would also love your input as to what you would like to see from Outdoor Lighting Perspectives, so please leave us comments if you have any ideas!!
Thank you to all of our customers in 2011 for making this year an award-winning year for us. We could not have done this without your business.
About the Author: Jim Hilliard
I started Outdoor Lighting Perspectives back in 1995, since then we have franchised and now have over 35 offices around the country. Our business has grown to what it is today because of our extraordinary service. Thank you for your interest in Outdoor Lighting Perspectives.