Imagine. You’ve just finished meticulously updating your landscaping for the season, and the sun is just beginning to set. You’re waiting for that radiant outdoor lighting system to switch on, to cast your hard work in that welcoming glow. Yet, as the sun continues to sink lower, nothing happens. Your home’s exterior and landscape are shrouded in darkness except for the inner glow of your home’s interior. How could this be? What could be causing your lights from functioning correctly?
Here are some frequently asked questions to help you with the probable causes and get your outdoor lights back up and running.
My Landscape Lights Aren't Working; Can You Repair Them Or Service My System?
As a leader in outdoor lighting in Richmond and Charlottesville, Outdoor Lighting Perspectives is proud to offer our services for your landscape lighting system. As the region’s premier outdoor lighting supplier, designer, installer, and service professional, our offerings are second to none.
Outdoor Lighting Perspectives of Richmond & Charlottesville only works in outdoor lighting, landscape lighting, and maintenance. Our specialization is everything connected to your exterior lighting system, whether old, new, or in the earliest designing stages.
As soon as a homeowner contacts us about their outdoor lighting system and tells us “My outdoor lighting doesn’t turn on,” we’ll get to work. We will begin our diagnostic and comprehensive landscape lighting analysis as soon as we arrive at their home. We will quickly be able to get to the bottom of your outdoor lighting issue and provide you with reliable solutions.
Each of our clients who purchased a new system or system addition from us will receive one full year of our proactive maintenance plan. For clients who are looking to have their outdoor lighting serviced and supported with hassle-free maintenance, this service is reasonably priced, even if someone else installed your system.
What is the Process of Repairing Landscape Lighting?
This is how our reliable landscape analysis performance test technique works.
We will start by walking your property to visually inspect your outdoor lighting system for any obvious problems. A few of the most common issues we find include:
- Do you have any lightbulbs that are burned out or broken and in need of replacement?
- Have any low-voltage wires been damaged by wildlife, your landscaping company, or another service provider?
- Are any of your lighting fixtures overtaken by vegetation and obscured?
- Is your automatic timer working correctly or does it need to be reset due to a power surge or power outage?
Once the obvious problems are ruled out, we will inspect your low-voltage transformer, the central control that operates your outdoor lighting system. Is each of the connections intact and operating correctly and efficiently? Is there enough voltage being output to provide enough power to light your landscaping properly?
Once your outdoor lighting system has been diagnosed, we will review our findings with you before addressing each of the problem areas. Not only will we address the root cause of your issues, but we’ll also do general maintenance of your lighting system. With your permission, we will also trim back any plant growth that may be impacting the beam spread or that is in danger of overtaking the lights.
As soon as our repairs and maintenance work is complete, your landscape area will look better than when we arrived. That is our promise to you.
Only Half of My Outdoor Lighting is Working - What Do I Do??
You’ve likely inspected your outdoor lighting yourself if a problem has affected your system. Unless you are well-versed in lighting systems, there’s a good chance that you are no closer to finding out what the problem is.
Though it might be tempting, do not attempt to fix any of the electricals or fixtures yourself. The best option is to contact us immediately. This will prevent further damage to your outdoor lighting system, or worse, endanger yourself with exposed wiring or faulty fixtures. Damaging any landscape lighting fixtures, bulbs, or lens covers is a possibility as well, so when looking over the lighting components.
Can OLP Service My Original System, Even Though It Was Installed by Another Company?
Outdoor Lighting Perspectives can service your outdoor lighting system, even if was installed by a different company. Our expert team will likely be able to improve the overall performance of your original lighting system. We are proud of the fact we provide top-tier maintenance, enhancements, and repairs to a majority of the outdoor lighting systems throughout our broad service area.is
My Outdoor Lighting System is Outdated – Who Can Help?
If your outdoor lighting system is outdated, you should call Outdoor Lighting Perspectives of Richmond & Charlottesville. Older systems likely use line voltage or costly halogen lights.
With line voltage, many of these figures can corrode and become less efficient over time. Not only can these become unsightly, but they can wear the lightbulbs down faster as well as create safety issues with broken fixtures. By using the existing system, we will be able to convert your line voltage infrastructure to a low-voltage system, eliminating most of the usual installation process.
Energy efficiency is important to the team at OLP, and that includes our light bulbs. Our proprietary LED lightbulbs have an average lifespan of 50,000 hours and produce a warm, welcoming glow.
Expanding your lighting with LED wiring is much easier in comparison to line-voltage lighting. Instead of deep trenches being required, LED wiring is installed a few inches below the top of the soil, allowing for easy expansion quickly. Your new outdoor LED lighting upgrades will truly impress as soon as they are turned on for the first time.
I Want to Increase the Size of My Outdoor Lighting System - What Should I Do?
If you want to increase your landscape lighting system, you’ll be happy to learn that there is a broad range of options in landscape and outdoor lighting fixtures to choose from.
Handcrafted landscape lighting fixtures made from brass and copper are available. The beauty of our lighting fixtures only grows with age as they acquire a stunning patina when exposed to the outdoors. Once the nighttime settles in, you’ll see how gorgeous our fixtures truly are with their warm glowing LEDs.
How Can I Make Sure That Landscape Lighting Is Never an Issue for Me?
Life likes to get in the way of many of our plans so making your life easier where you can is always a good call. One way to make sure things remain running smoothly is to enroll in Outdoor Lighting Perspectives’ Annual Maintenance Plan or the AMP.
The benefit of our maintenance program is we can ensure that your outdoor lighting system’s performance is stunning and without any interruption. Each year, we will go through the entirety of your system and go through an extensive checklist to keep your lights looking as great as the day they were first installed. Our maintenance is proactive and worry-free, and we mean it. We will take care of everything!
When you purchase a new outdoor lighting system from Outdoor Lighting Perspectives or an extension to their existing system, one year is included with their purchase. If a problem arises, just give us a call and we’ll be there to take care of it.
Your installation may need attention due to:
- Rough kid’s play that impacts your fixtures
- Landscape overgrowth diminishing the illumination effect
- Wires being disrupted by seasonal planting
- Damage from lawnmowers
- Pets digging up wires and fixtures
- Weather affecting your light system
When My Outdoor Lighting Stops Working, Who Should I Call?
Are you ready to get your lights back in perfect working order? Contact the expert team at Outdoor Lighting Perspectives of Richmond & Charlottesville to illuminate your evenings. Whether your system was installed by us, or a competitor, know that we are here for you. Call us today at (804) 294-3634 or by filling out our contact form and we’ll be in touch shortly. We look forward to hearing from you soon.